Cathy Moore recently published a short video using a flowchart that will help you identify the best solution to a performance problem, whether it’s a job aid, a workflow improvement, training, or something else. It’s based on action mapping, her streamlined approach to instructional design.
The video is short, just 8 minutes. It walks you through a short discussion with a client, showing you how some quick questions can save you days of unnecessary training development. The flowchart is pictured below.