The 7th of June marked the formal conclusion of the 5 year USAID funded Human and Institutional Capacity Development (HICD) project in Rwanda. Implemented by Development Alternatives Inc., KNO was the primary subcontractor providing technical performance improvement and HICD services.
These included initial performance assessments, designing intervention solution packages, and providing specific expertise in areas such as strategy, monitoring/evaluation, quality assurance, advocacy and communications.
A major component of the work was the support for a Performance Improvement oriented Community of Practice that evolved during the duration of the project into a chapter of the International Society for Performance Improvement.