Cases on Performance Improvement Innovation is a collection of innovative research that illustrates many applications of performance improvement based on analysis, selection of strategy, monitoring, and evaluating results to accomplish organizational change through people, processes, and organizations. While highlighting topics including intervention analysis, organizational development, and human performance technology, this book is ideally designed for students, researchers, executives, managers, practitioners, educators, and academicians seeking current research on contemporary innovations in organizational performance.
Mari Novak and I were pleased to be invited to submit a chapter for this newly published text. We chose a case from a project in North Cyprus a few years ago.
The training and consultation effort, Performance Driven Project Management for the Turkish Cypriot community in Northern Cyprus, was funded because implementation of project plans was not satisfactory. The community was faced with considerable challenge. Non-performance was an issue for all stakeholders; directly affecting incomes, access, quality of life. Over 9-months the result was upgraded manager/consultant project management skills. Both quality of project design and implementation of projects radically improved: Project results closed the fundamental performance gaps, with a remarkable eighty percent (80%) of the projects completed within timeframe and budget. These included retail sales increases, higher certification scores, new product/service launches, and cost savings. The level of understanding of organizational project dynamics was raised significantly, along with the skills needed to manage projects with a performance-driven approach. This sustained effort was evaluated in the design and early stages of implementation of the second wave of projects.
The book is available for purchase on Amazon.